Card Issuance Kiosk for MBANK: a personalized bank card in just minutes

Card Issuance Kiosk for MBANK: A Personalized Bank Card in Just Minutes

Mastersky Group has completed a project for the development and implementation of a card issuance kiosk for MBANK in the Kyrgyz Republic.

The kiosk is designed to automate the bank card issuance process, allowing customers to receive a personalized card without long waiting times or additional visits to a service desk.

The solution combines the required banking hardware and software within a single self-service device, providing customers with a simple and convenient user experience.

Automated Bank Card Issuance

A card issuance kiosk helps banks optimize one of the most common customer processes — receiving a new bank card.

The solution makes it possible to:

·         reduce customer service time;

·         decrease the workload on bank employees;

·         automate the bank card issuance process;

·         expand banking services through self-service zones.

The MBANK project is another example of how Mastersky Group self-service technologies can be implemented in the banking industry.

Modern banking equipment helps transfer traditional banking operations into a self-service format, making interaction with the bank faster and more convenient for customers.